The key to successful and meaningful strata living involves selecting a competent strata manager. Many property owners and body corporates, on the other hand, are unsure of what constitutes an “effective manager” or where to look for one. Some opt to self-manage, while many others hire incompetent managers to manage their businesses, resulting in costly and terrible outcomes.
Here we have described four things that will tell you what makes a good strata manager:
Your Strata Manager must be Experienced:
The most effective manager is one who understands every minor detail of not only a particular type of property, but the entire industry, and who has the expertise and abilities to govern the whole corporate body in accordance with specific state laws. And, and since we all know, experience is the only way to learn all of these things.
Your Strata Manager must be Proactive:
Responsiveness is another trait to look for in a manager. Whether it’s about property maintenance, conflicts management, or accounting, he needs to be proactive when it comes to strata problems. If your present strata manager does not return calls, does not respond to issues promptly, and performs necessary repairs and maintenance work at the last minute, it’s time to consider switching strata managers. By continuing to work with an underperforming manager, you’re not only wasting money, but you’re also jeopardizing the integrity of your building and the safety of your community.
Your Strata Manager must be a Good Communicator:
Poor communication is a common source of conflict in building management. Therefore, it is important to select a professional who promotes an open and healthy channel of communication among owners to avoid such a situation. He must also show that he can listen carefully to the concerns of all the stakeholders and respond appropriately. Effective communication skills are the most important element in what makes a good strata manager.
Your Strata Manager must be Transparent:
Transparency is an essential element in the successful administration of any strata scheme, particularly because financial management is one of the body corporate manager’s core responsibilities. You have to make sure the individual you hire can give accurate reporting of all financial activities and can provide effective and appropriate consultation.